Products are packed like when shipping?

All products are carefully packed to ensure safety during shipping.

If my address is wrong?

Sorry, we can't do anything about this problem. Please carefully check the delivery information when entering the address, as we can not change delivery detail or send back the products if sent to wrong address. If there are problems happened from our side, we will fix it immediately and re-send new orders for you.

If the product is lost in shipping process, why?

If shipping service, loss of your package, we will send you a new product with our costs.

The shipping cost is how much?

Cost of standard shipping is 9.99 USD.

I can transport order to the country?

You can transport to any country in the world, including United States, United kingdom, Canada, Australia, Germany, Italy, France, Spain, although the shipping and delivery time can vary.

Can I get a product I just ordered for how long with shipping priority?

The delivery time vary depending on where you have placed your order. Usually, standard shipping takes between 7 to 10 working days.

Can tracking your package don't I?

There, in the email confirming your order has a link that allows you to track your package anytime.

Processing time than the shipping time

Note that processing time (1-2 working days) different from shipping time and should be added to the total delivery time. Orders usually take 1-2 working days to be processed complete (checked, packed, moved to the shipping department and sent to the post office).

After your order is processed, your package will be taken away by the shipping company to delivery the go. An email with tracking information online will be available on our website.

Processing time – in some rare cases, the processing time may take longer than expected. In the busy times, like holidays, promotions or other situations, the processing time may take longer. We always try to delivery as fast as possible and hope to receive your sympathy and your patience during such events.

Import taxes and customs duties

Buyer responsible for any import taxes and customs duties that may apply. We are not responsible for the delays due to customs.